Customer Service Executive (Hindi & English speakers)

Location : Chennai .

We are looking for enthusiastic female candidates to contribute in business development of our company. You will be responsible for onboarding new clients and maintaining good customer relationships.

Responsibilities:

  • Assisting clients in a friendly, helpful manner via Live Chat, telephone and email
  • Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures
  • Maintaining the company’s high standard of client communication
  • Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels
  • Handling complaints professionally and courteously
  • Flexible with work hours including weekends
  • Explain to the clients about our product offerings
  • Generate more leads from the existing database
  • Passing on the potential leads to the RMs & setup meetings for the RMs
  • Client Follow Up
  • Taking Feedback from the clients

Candidate Requirements:

  • Bachelor’s degree in Business Administration or any other related field
  • Fluent English and Hindi; any additional language is an advantage
  • Computer literacy with good working knowledge of Microsoft Office apps
  • Ability to work extra hours if necessary
  • Strong negotiation and pitching skills
  • Excellent customer service skills

The candidate also hereby agree to the Edeal Fx, privacy policy

Please forward your resume hr@edealfx.com



Forex Account Manager.

Location : Dubai .

Edeal FX is looking for a FX account manager and Sales professional to join an international brokerage firm in Dubai.

Being an integral part of their growing sales team, you will be responsible for maintaining and expanding sales and business development efforts of their online trading platform to clients focusing on Dubai Our client is focusing on candidates already in Dubai.

Candidate Requirements:

  • 0 to 5 years of experience in FX sales position within brokerage industry
  • This position is open to both male and female candidates
  • Ideally with a (mixed) portfolio of clients or network
  • Understanding and experience with financial products such as FX, CFD’s, Commodities, Bonds etc.
  • Sales driven, outgoing and ambitious professional
  • Responsible for Affiliate Managers will be a plus
  • Proven sales track record and strong negotiation skills
  • Only Arabic, English & Hindi speaking candidates will be considered for this role

If you are interested to be considered for the role, pleased call and fix your appointment (+971-557022513).

We look forward to hear from you!

Please note that only successful candidates will be contacted.

By applying for this position, You consent to the Edeal Fx Group of companies:

  • storing my personal information (including name, contact details, Identification and CV information etc.) on their internal or external servers for the purpose of informing me of potential employment opportunities
  • using my personal information or
  • supplying it to third parties upon express consent for the purpose of informing me of potential job opportunities

The candidate also hereby agree to the Edeal Fx, privacy policy

Please forward your resume hr@edealfx.com


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